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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

SHIPPING & HANDLING

Shipping Info

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 4-25 business days from the date that it is placed.

Please kindly noted, Delivery Time= Processing Time + Shipping Time Verification A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing Time It normally takes 5-9 days for us to process your order. Please note that this does not include holidays and weekends. Shipping Time United States Standard Shipping (Shipping Time: 10-25 Business Days） United States Express Shipping (Shipping Time: 5-10 Business Days）

Notes:

1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.

3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4) Should your package not arrive within 21 days after you have placed your order, you must contact Customer Support within 180 days after your order was placed. It takes about 8-25 days to arrive using Standard Shipping. Here are the variants of shipping time according to different countries

USA, Australia, Canada, Europe: 8-25 business days (standard shipping)

South & Central America: 55 business days (standard shipping) Brazil: 60 business days (standard shipping)

Middle East: 20-35 business days (standard shipping)

Asia: about 3-15 business days

Other Countries: about 20 days

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